DomRev – Domain Names

What constitutes as safe information to give out to verify your identity?

I signed up for a yahoo account over 10 years ago, as an 8th grade student. It has a credit card info on file and a domain name. But, I can’t remember the password to renew it. They are increasing the domain pricing to $34.95 (from $1.95). I’ve tried faxing and emailing them my information several times this past month. I’m not getting through to them. I’m suspicious that I’m somehow not getting to the right department, although I am contacting through Yahoo help. Am I being phished?

I have sent them a copy of my California ID and DMV card. My social security info, photo id, and all the information requested below. Since I can’t remember the secret answer or question, they are requesting that I send the last 8 digits of my credit card. I don’t want to change my credit card since I’d have to change a bunch of other accounts. But, it doesn’t seem safe to me for them to have all that information.

This is the email they keep sending to me:

In order to assist you with the account in question, we ask that you
provide the answers to all of the questions below. Yahoo! keeps
detailed records of the information you provided during the registration
of your account.

For security reasons, we require an exact match otherwise we will be
unable to assist you with your account. For this, there are no
exceptions. Please fax or send via regular postal mail the information
listed below. (We apologize for the detailed request, but in order to
provide proper security for our member accounts, these steps are
necessary)

Please send us all of the following:

* Your name

* An email address where we can contact you — at this time we are only
able to reply via email.

* Copy of a state/government issued photo ID (please copy on the
lightest setting of your copier).

* Yahoo! ID

* Permission for Yahoo! to enter your account

* Birthdate on the account

* The answer to your Security Question. (if applicable) The correct
Secret Answer is required; even with faxed information.

* ZIP code and country

* Your alternate email address

Please fax the information to:

(503) 844-2399
Attn: CC Account Security Team

That is too much information that you are giving them. Find out first if this is yahoo. Could be someone trying to rob your identity.

Posted in Domain Names and US Government