where do you complain if a web host is reneging on their unlimited domains offer?
I just paid for a plan which claims unlimited domain names included in the hosting. As soon as I started asking about how to add new domains, they changed the help screen in my cpanel (no more manage domains button) and they don’t reply to my emails. I am still within 30-days money back guarantee, but I want to give them a chance to respond first.
It seams you have given them the opportunity to respond. If you have opened a support ticket with the company and they have not responded to you then I would contact billing and first ask for a refund. If it is not given I would file a claim with the company you used to make payment to them. I would also suggest looking up some web hosting review site’s and writing a review about the company so others searching this company up can see your personal experience. Hope this helps!
Posted in
January 15th, 2010 at 6:02 pm
When you can’t trust them, why do you want to continue with them?! If I were you I gave up them and joined http://bluehost.atspace.com .
References :
January 15th, 2010 at 6:46 pm
It seams you have given them the opportunity to respond. If you have opened a support ticket with the company and they have not responded to you then I would contact billing and first ask for a refund. If it is not given I would file a claim with the company you used to make payment to them. I would also suggest looking up some web hosting review site’s and writing a review about the company so others searching this company up can see your personal experience. Hope this helps!
References :
http://www.strikedata.com
January 15th, 2010 at 7:20 pm
Hello,
Only thing i can say "NOTHING is UNLIMITED in this world"
Regards,
Vinay
http://www.netlynx.com
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