where do you complain if a web host is reneging on their unlimited domains offer?


I just paid for a plan which claims unlimited domain names included in the hosting. As soon as I started asking about how to add new domains, they changed the help screen in my cpanel (no more manage domains button) and they don’t reply to my emails. I am still within 30-days money back guarantee, but I want to give them a chance to respond first.

It seams you have given them the opportunity to respond. If you have opened a support ticket with the company and they have not responded to you then I would contact billing and first ask for a refund. If it is not given I would file a claim with the company you used to make payment to them. I would also suggest looking up some web hosting review site’s and writing a review about the company so others searching this company up can see your personal experience. Hope this helps!

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Posted in Domains Names Wanted

3 Responses to “where do you complain if a web host is reneging on their unlimited domains offer?”

  1. Dave G Says:

    When you can’t trust them, why do you want to continue with them?! If I were you I gave up them and joined http://bluehost.atspace.com .
    References :

  2. AnswerGuy1980 Says:

    It seams you have given them the opportunity to respond. If you have opened a support ticket with the company and they have not responded to you then I would contact billing and first ask for a refund. If it is not given I would file a claim with the company you used to make payment to them. I would also suggest looking up some web hosting review site’s and writing a review about the company so others searching this company up can see your personal experience. Hope this helps!
    References :
    http://www.strikedata.com

  3. vinay_murarka Says:

    Hello,

    Only thing i can say "NOTHING is UNLIMITED in this world"

    Regards,

    Vinay
    http://www.netlynx.com
    References :

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