Question about Domain redemption – serious problems….?
Need help about domain redemption?
I’m having the most horrible time redeeming my domain name. I was never notified that the domain was expiring for one. Next, I have to pay 100- to redeem. Next, they are requiring I that the information in my Google App’s acct and my GoDaddy account are exactly the same. I did not sign up for a GoDaddy account until a year after I purchased the domain so I don’t remember anything, I moved, etc.
I had to contact domains by proxy to get my google apps acct information so I can match it. Then, they are asking me for my domain’s business license. I don’t have one – I never was asked to provide one when I bought the domain. It’s never been owned by anyone but me.
What can I do? I’ve lost a week of work because of this. I cannot get my contacts, emails, documents that are in that email acct. My clients are getting upset.
I’m at a loss….this has been going on for a week. One person even told me today that if I cannot get this information (the business license) I won’t get my domain back which means I won’t get my emails and documents and contacts back.
Let me clarify about the business license: I am a consultant, I do 1099 work, but I got the domain to correspond with everyone instead of having a personal email. But I put my consulting name as the business name. I don’t know about all of this. I was never asked to provide any business license when they sold it to me – why would I have to show one to get my domain back? Isn’t my Drivers License sufficient…what if they won’t give it back to me? Do they then take all of my contacts, documents and correspondence?
I feel like suing them over this…I’ve lost a week of work, my clients are upset, I can’t access documents, etc.
I have been on the phone with everyone for a week now. It all has to be done over email.
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